Two Way Radios Help Restaurants with To-Go Service

Two Way Radios can help you pivot your restaurant operation from your traditional format to today's new norm of Take Out and To-Go Orders. Twowayradiocenter.com understands that your revenue model has shifted and you're looking to exceed customer expectations. Here are a couple of thoughts on how two way radios will help your restaurant thrive as a drive up and go establishment.

Two way radios allow you to communicate to the front and back of the house without having to walk between them. Where walls kept the kitchen noise away from guests, walls are now a hindrance as you expidite orders and make changes on the fly. Saving a few seconds with order changes reduces transaction time for every customer the remainder of the evening.

Two way radios allow you to fix mistakes and eliminate confusion instantly. I recently ordered food at a restaurant where my family babysitter works. She used my last name on the ticket and spelled it incorrectly. When I arrived to pick it up, I used my first name and they couldn't find the order. I then tried my last name and they still couldn't find it. Ultimately, they spent close to 3 minutes before they found my babysitter and she showed them the ticket. This could have been solved in seconds with walkie talkies and the six people behind us wouldn't have been inconvenienced. Customers don't like to wait and seconds seem like minutes...

Two way radios generally help the flow of the restaurant. Communicating among the staff will reduce transaction times, save footsteps, and create an overall better customer experience. Customers who waited an hour for a table before don't want to wait 10 minutes after arriving to pick up their food. Use walkie talkies to exceed their expectations.

Don't let price keep you from buying walkie talkies for your restaurant. For as little as $310 you can outfit 8 employees with radios. Twowayradiocenter.com offers two way radios from Motorola, Kenwood, and Midland that are designed with restaurants in mind. Give us a call today to learn more about walkie talkies and how walkie talkies can benefit your restaurant!